Terms of service

These terms apply to orders placed at aurinetpower.com. They do not affect your legal rights as a consumer.

Who we are

This store is operated under the name AURINET POWER. Orders are fulfilled by KIMBATTERY New Energy Co., Ltd. See our Contact Information page for our business details.

Orders

Your order is an offer to buy. A contract is formed when we confirm that your order has shipped. We may decline an order, for example if an item is unavailable or a price is clearly wrong, and we will refund anything you have paid.

Prices

Prices are shown at checkout and include sea shipping, import duties and taxes for the countries we deliver to. Deliveries to remote areas may cost extra. If your address is in a remote area, we will contact you and agree any extra charge with you before we ship.

Delivery

Our Shipping Policy gives estimated delivery times. Please make sure your address is correct. If a parcel comes back because of a wrong address, we may ask you to pay to send it again.

Returns and warranty

See our Returns and Refunds page and our Warranty page.

Using batteries safely

Batteries and battery systems can be dangerous if misused. DIY products are for people with suitable experience. Follow the product instructions and local rules, and use a charger and protection suited to the product. Some products have a BMS; others, such as our 12V LTO packs and DIY box kit, do not and need a fuse and low-voltage protection, as stated on the product page. Have battery systems installed by someone qualified. Never mix cells of different capacities or brands.

Product information

We try to describe products accurately. Colours, labels and small details can vary from photos, and cells carry their original manufacturer's markings.

Liability

Nothing in these terms limits liability that cannot legally be limited, including for death or personal injury caused by negligence, or for your statutory consumer rights. Otherwise, to the maximum extent permitted by law, we are not liable for indirect or consequential loss, such as lost profits, lost revenue or loss of data, or for loss caused by misuse, or by assembly or installation not carried out according to the instructions.

Governing law

These terms, and any agreement under which we supply products to you, are governed by the laws of the People's Republic of China. If you are a consumer, you keep the protections that the law of the country where you live gives you.

Changes

We may update these terms. The version in force when you place your order applies to that order.